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Event Details

Building Bridges toward LGBT Diversity in the Workplace

Date: June 23, 2011, 12:00pm – 1:00pm
Organizer: Ben Stone, Diversity Chair
Location: Your Desk!
Price: Free
Event Type: Webinar
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Building Bridges toward LGBT Diversity in the Workplace training is a workshop conducted by certified Out & Equal trainers. This webinar will present an Executive Overview of the material and the target group includes senior executives, managers, human resources, diversity professionals, customer service representatives, and the general employee population. Unique perspectives of the corporate/business, social services, faith communities, governmental and educational settings are included in the session. The session is designed to help employers get the most from all employees, LGBT and non-LGBT. This training fosters increased awareness to develop a healthier and safer workplace where all employees are engaged in the mission of the organization, increasing the level of comfort for all and improving communication between LGBT and straight employees and the customers they serve.

This program has been approved for 1 General recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.

The presenter for this webinar is Pat Baillie from the organization Out & Equal ( For more than a decade, Out & Equal has been working with organizations to create places of employment whose cultures embrace the contributions of lesbian, gay, bisexual and transgender employees and those who support them.
By the end of the session, participants will be able to:
  • State the significance of LGBT identity in the context of broader diversity issues
  • Evaluate myths and stereotypes about people who identify LGBT
  • Discuss the impact of homophobia, biphobia, transphobia and heterosexism on workplace and customer relationships
  • Be familiar with the steps to becoming an ally to the LGBT community and workplace equality
Here are the major modules for the session:
  1. Introduction - why this training is needed; a quick look at the history of discrimination in the workplace and outcomes
  2. History of the LGBT community
  3. Terminology and concepts around LGBT concepts of birth/assigned sex, gender identity, sexual orientation and gender expression
  4. Myths & stereotypes of the LGBT community and in the hospitality industry
  5. Business case covering national and state laws, company policies/benefits, recruiting, retention, promotion and customer service when employees are fully engaged
  6. Being an ally to promote workplace equality
  7. Action planning for the workplace using internal resources and Out & Equal best practices to identify the next steps for LGBT workplace inclusion

If you have any questions about this event, please send a note to